You can contact us via email at: info@concretehermit.com

Shipping & Delivery

We ship via available royal mail methods. We will do our best to get your order out to the post within 3 days of your order. If you want to track your order be sure to select a method that allows tracking. Special delivery items are only guaranteed to arrive the day after dispatch - in certain situations this is not the same day as the order is placed. If an order is for a gift or it is essential to receive it within a certain time frame please let us know and we will give it special attention.

Privacy & Security

We do not share any information with third parties. Credit card and payment information is not stored by Concrete Hermit and all transmissions of sensitive data is made with a secure encrypted connection. Our website uses Google Analytics which uses a cookie that collects anonymous traffic data.

Returns & Replacements

You can return goods you have ordered from us for any reason at any time within 14 days of receipt for a full refund or exchange. We are unable to offer refunds or replacements on garments that have been worn or washed. The costs of returning goods to us shall be borne by you.